Privacy Policy
At NotreImmeuble, we place great importance on the privacy of your data. This policy aims to inform you transparently about the data we collect, the reason for this collection, how we use it, and the rights you have.
1. Data Controller
The data controller is the company NotreImmeuble, headquartered in France. For any questions regarding the protection of your data, you can contact us at: bonjour@notreimmeuble.fr.
2. Data Collected
We collect and process the following data:
- Identification data (name, first name, email)
- Data related to your condominium (units, shares, role)
- Connection data and activity logs
- Published content (messages, documents, reports)
- Payment data (managed by our provider Stripe)
- Browsing data (strictly necessary technical cookies)
3. Purpose of Processing
Your data is processed for the following purposes: provision and management of the NotreImmeuble service, communication with users, payment management, security of the account and service, compliance with legal and regulatory obligations.
4. Data Retention
In accordance with Article 5.1.e of the GDPR (storage limitation), we have established strict retention periods for each type of data.
| Data Type | Retention Duration | Justification | Purge Mechanism |
|---|---|---|---|
| User Sessions | 30 days after expiration | Security and audit of recent access. | Automatic (Daily) |
| AI Chat Sessions | 30 days after creation | Short-term history for conversational context. | Automatic (Daily) |
| Expired Invitations | 90 days after expiration | Allow resending the invitation if necessary. | Automatic (Daily) |
| Activity Logs | 24 months | Moderation audit and administrative traceability. | Automatic (Monthly) |
| Read Notifications | 90 days after read | Temporary utility for the user. | Automatic (Weekly) |
| Waitlist Registrations | 12 months | Consent expired after 1 year without conversion. | Automatic (Monthly) |
| Orphaned Files | 7 days | Technical cleanup of unfinished uploads. | Automatic (Weekly) |
Note: IP addresses and User Agents are stored with sessions and automatically deleted after 30 days.
5. Data Sharing
Your data is strictly confidential and is never sold to third parties. It may be shared with our subcontractors (hosting, payment, emailing) solely for the needs of the service and in compliance with the GDPR.
6. Your Rights
In accordance with regulations, you have a right of access, rectification, erasure, limitation, portability, and opposition. Deletion of your account and data is done directly from your personal space. To exercise your other rights, you can contact us at bonjour@notreimmeuble.fr or use the available export tools.
7. Cookies
We use only technical cookies strictly necessary for the operation of the service (authentication, session). No advertising or third-party tracking cookies are used.
Contact
For any questions about this policy, contact us: bonjour@notreimmeuble.fr